Terms of service

These terms govern your use of chinmega.com.sg and any order you place through it. By placing an order you accept them.

1. Who we are

Chinmega Electric Pte Ltd, 61 Kaki Bukit Avenue 1, Shun Li Industrial Park #04-23, Singapore 417943. Email sales@chinmega.com.sg, WhatsApp +65 8899 4565.

2. Products and descriptions

We are an authorised dealer for the brands we list. All goods are original and supplied through authorised channels.

We take care over product descriptions, specifications and images, but manufacturers change specifications without notice, and screen colours vary. Images are illustrative. Where a specification matters to your purchase, confirm it with us before ordering.

3. Prices

Prices are in Singapore dollars and include GST where applicable. We may change prices at any time, but a change will not affect an order we have already confirmed. Where a price is listed in obvious error, we may cancel the order and refund you in full.

4. Orders

Your order is an offer to buy. A contract forms when we confirm the order and accept payment. We may decline an order where stock is unavailable, where we cannot verify payment or delivery details, or where the quantity suggests resale without a trade account.

5. Warranty

Products carry the manufacturer's warranty from the date of purchase. The period varies by brand and model and is stated on the warranty card supplied with the product.

Warranty claims are handled by the brand's authorised service centre in Singapore, not by Chinmega Electric. Keep your invoice and warranty card — the service centre will require them as proof of purchase. We are happy to point you to the right service centre; contact us on WhatsApp and we will tell you where to go.

For fans, water heaters and other installed products, the service centre sends a technician to inspect and repair the product where it is installed. Installed products are not returned to us — see our Refund and Return Policy.

Warranty does not cover damage from misuse, unauthorised repair, incorrect installation, power surges, or normal wear on consumable parts.

6. Installation services

Installation is carried out by our own in-house installation team, not by subcontractors. We contact you to schedule the appointment, and we will normally bring the product with us on the day rather than delivering it separately.

Prices published on our Installation Services page are indicative and subject to the installer's on-site assessment — the final price is confirmed on site before work begins.

We provide a one-year workmanship guarantee on all installation work. The guarantee covers our installation, not the product itself, which remains under the manufacturer's warranty.

You are responsible for ensuring the site is ready and accessible, and for obtaining any approval required from your building management, HDB or MCST before work starts.

7. Payment

We accept the payment methods shown at checkout. Goods remain our property until paid for in full.

8. Limitation of liability

To the extent permitted by law, our liability for any claim connected with an order is limited to the amount you paid for the goods or services concerned. We are not liable for indirect or consequential loss, including loss of profit or loss of use.

Nothing here excludes liability for death or personal injury caused by our negligence, for fraud, or any liability that cannot be excluded under Singapore law.

9. Your statutory rights

These terms do not affect your rights under the Consumer Protection (Fair Trading) Act or any other law that applies to consumers in Singapore.

10. Governing law

These terms are governed by the laws of Singapore, and the courts of Singapore have exclusive jurisdiction.

11. Changes

We may update these terms. The version published on this site at the time you order is the one that applies.

Last updated: 29 July 2026